I was having a problem with a Paypal form that wasn’t returning customers so after some Google-ing I went to paypal’s help site found a Chat Feature to speak to a real person.
It turned out to be a chat bot and I had quite a mission asking it anything at all!
I asked it:
Me: how do I return to a site after paypal?
Louise – PayPal : What precisely are you looking for? How do I request a refund of my payment?
After a few more questions I just gave up….
Great feature Paypal 😉
Be sure to try get an answer out over here: